Learn more about the Knowledge Center Service

Disaster Relief Donor Expectations

by Alexis Chng-Castor; Bennett Weiner; Rubens Pessanha; Elvia Castro; Ezra Vazquez-D'Amico

Jul 18, 2019

In this special report on Disaster Relief Donor Expectations, BBB's Give.org hones in on attitudes related to disaster relief appeals. The organization also surveys U.S.-based disaster relief charities to compare their self-reported practices and experiences against donor attitudes. Disconnects between donor expectations and charity practices can lead to donor distrust and may impact fundraising efforts. Through this report, BBB's Give.org wants to shed light on disaster relief donor attitudes that may not be understood by the sector and to identify gaps between the donating public and disaster relief charities.