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Social Service Delivery in Two Rural Counties

by Jessica A. Carson; Marybeth J. Mattingly

Feb 21, 2019

When low-income residents struggle to make ends meet, non-profit social service agencies can help fill the gaps. In doing so, these agencies must find sufficient funding, retain qualified staff, and craft efficient service delivery mechanisms that are respectful of clients and communities. Some of the challenges that service providers encounter are exacerbated by rural characteristics, such as vast geographic distances and the lack of economies of scale. Yet in some ways rurality is beneficial, as small communities can facilitate community engagement and providers can engage natural supports in their service delivery work.